Made-to-Order:
All items in our store are made to order. Please allow 1-15 business days for production.
925 silver plated with K gold is generally spot, not a custom order, we need 3-4 days to process the order, including preparing goods and packaging. Especially for custom orders, we will send you an email report on each step of the progress.
International Shipping:
We ship worldwide! However, please note that buyers are responsible for any duties or taxes imposed by your local government. Evergleam cannot be held liable for these charges, so we recommend checking with your local customs office beforehand.
Free Shipping
We offer free shipping over $60.
Order below $60, shipping fee is below:
Shipping Costs for Other Countries:
- Economy Shipping: USD 15
- Express Shipping: USD 35
Shipping Methods:
We offer two shipping options:
- Express Shipping (USD 35):
- Economy Shipping (Free or USD 15):
Important Notes:
- Processing Time: Shipping speed doesn’t affect the processing time, which remains 10-12 business days for all orders.
- Tracking: Once your order ships, we’ll provide a tracking number so you can follow your package's journey.
- Delivery Delays: Delivery times are estimates. Severe weather, customs processing, or other unforeseen factors may cause delays, but Evergleam cannot be held responsible for them.
- PO Boxes: We cannot ship to PO boxes.
Delivery Time
We ship worldwide from China, ensuring that your beautiful jewelry reaches you safely no matter where you are. Delivery times typically range from 7 to 21 business days, depending on your location. Please note that customs processing times and local postal services may affect delivery speed.
Once your order is shipped, you will receive a tracking number to monitor the status of your delivery. We are committed to delivering your items as quickly as possible and will keep you updated throughout the shipping process.